Return, Refund & Exchange Policy
Return will be reviewed and honoured up to 7 days from the date of order delivered.
Return products must be unused and returned with all original packaging and tags with which they are shipped.
If the tag seal that loops around main label to price tags, is broken, then the product will not be accepted for return.
In case an item does not meet your expectations, you can request for its return either via email at cs@amydus.com. New feature on website allows an option on your "Manage orders" panel to generate a return request with option to write reason for return and also upload picture regarding the same.
You can easily find return request page in manage orders on mobile version and return request page on footer in dekstop version
Return would be acceptable if:
- The item delivered was damaged
- The item delivered was not as described at the time of purchase
- The item ordered does not fit to size
Refund will be done only in form of "amydus coupon code" which will be equivalent to the value of the order that has been returned back to us. You can use this voucher at www.amydus.com in your future purchase at amydus.com to get equivalent deduction in total amount.
Refund coupon code for the items purchased under any offer will be equivalent to the amount paid for returned item (offer value is distributed among all items purchased on cumulative basis) , In case of exchange of any offer order item can be done only with the same item and colour in different size .
You can exchange size only in same product at same offer, but if you want to go for any other item under same price or different then offer amount (DIFFERENCE) will be chargeable .
Note: order value should be =>the coupon code value to utilize full value of coupon
Any Freebee (free item) received in order is neither returnable nor exchangeable .
*Return and exchange is not applicable on international shipments in any case .
*Sale items (items on sale page) are neither returnable nor exchangeable .
Refund in form of cash and bank is not available.
All exchanges are subjected to availability .
In case of any wrong item or damage you need to report within 24 hrs by mail or whatsapp msg with product picture and unboxing video.
If refund coupon code used order is refused and return back to origin Rs 125/- will be debited from available coupon code amount.
Please Note consecutive return or exchange of
same order is not applicable.
Multiple coupons are not applicable at one time or only one coupon is applicable at a time .
Shipping Charges are non refundable.
Kindly follow the below mentioned Return steps:
- Place the item in its original packaging
- Mention your order number on a paper or attach the original invoice. Seal the package properly.
- Call our support team and we arrange for a pickup from your place.
If Parcel is sent by you
It may be possible that pickup facility is not available at your area pincode. In this case you have to send the parcel back to us. We will refund additional charges borne by you to ship the parcel back to us. Please share courier receipt in this case. Refund will be done in form of Amydus coupon code for a maximum of Rs150/-
- Use reliable courier service for any return
- Scan and send the courier receipt.
Please ship back the product(s) to our registered office address mentioned below
Amydus.com, Begin101 Lifestyle
Plot No. 357, Udyog Vihar Phase-IV, Gurgaon, Haryana, 122016
Phone- 09560740007
Item should be returned in original packing. We recommend using a reliable courier services to ease track of order. We will not be responsible for any loss or damage to the good(s) during transit. If goods are lost or damaged in transit, it would result to billing or non-refund of the amount equivalent to the loss or damage. The return will be closed within 15 days from the day we receive the item(s) to be returned from the customer.
Exchange Policy
All exchanges are based on stock availability. If you wish to exchange your item for an alternative style, we suggest that you return it for a store credit and purchase the new item separately.
Follow the Return Policy as mentioned above.
